The Appendix
Frequently Asked Questions
Network
Can I have access to your referrals list if I’m not a client?
At this time, our referrals are exclusive to our clients. If you are looking for help with something specific, please email us and we’ll see if we have a connection for you.
I am a professional that can be of service to your clients. How do I get on your referral list?
Please email hello@jessicasorentino.com with your pitch, including any relevant experience working with personal brands and/or within the publishing industry.
payments
What payment options do you accept?
We accept bank transfers, Venmo, written checks and all major credit cards.
Are payment plans available?
Yes! Payment plans are our default invoicing method.
What is your refund policy?
Generally speaking, we do not provide refunds. However, if there is a personal situation that requires a unique decision, we will always do our best to work with you while respecting our services and time tendered.
Open book
How often are new episodes released?
We plan on releasing one episode per month beginning summer 2025.
Where can I listen to / watch the podcast?
You can find Open Book on all of your favorite podcast platforms, including Spotify, Apple Podcasts Substack and YouTube.
How do I get in touch about guest referrals, partnerships and/or sponsorships?
Please email hello@jessicasorentino.com with all referrals and requests. Our target response time is 2-3 business days.
services
Can I send you my book? I’d love to know what you think!
We do not accept or read unsolicited manuscripts. Building an author brand isn’t about whether or not Jessica likes your book—it’s about you and what you have to offer. Please note: manuscript reading is included as part of the official Turning Pages process.
If you're looking for guidance on how to best market your manuscript, please follow the process for submitting an out-of-scope service request.
Can you help me with content tasks outside of strategy?
Please submit a request for out-of-scope work by emailing us at hello@jessicasorentino.com. If we can help, we’ll send you a proposal for estimated project hours billed at our hourly rate.
We also provide vetted referrals to industry leaders in book writing, graphic design, proofreading, public relations, and web design for the work we are not equipped to take on.
Why can’t I choose my own start date?
Our work moves the needle most in certain phases of the publishing process, so we set our start dates to align with those phases. If we provide you with a future start date and you wish to begin sooner, we have supplemental material we can share with you.
Can I schedule more calls with you?
All new clients have a one-on-one call to onboard and familiarize themselves with our dashboards. There, you will also find your Project Timeline, which holds all of your important dates and deliverables, including our ongoing calls schedule. I encourage you to join our monthly client Coffee Chat (last Saturday of every month) for additional face time and to have your questions answered by me, and to network with your peers.
How much time should I expect to dedicate to our work together?
A presence is built through forming new habits. While you get comfortable, this process may require a little more of your time. Generally, however, you should expect to commit up to 10 hours per week to our work together to best show up for yourself and your readers.